Treasure Crafted does not accept returns or issues refunds for custom made content. This is due to hygienic reasons and we are unable to resell the products.
Please make sure the spelling of the name is correct, and the image is also correct. If there is any fault by us (treasure crafted) we will remake and send the amended item. We do not offer refunds.
Our items are packed with care and to avoid damages. Treasure Crafted takes no responsibility for damages once it is in the hands of the postage company. Happy to discuss case by case.
If you have any questions please use the contact us page on the website, or head to our socials.
